All need to know before your trip to Cancun and Tulum Airports

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Environmental

Local Tax for envirement care

VisiTax

Local Tax for foreigners

DNR Tax

Federal tax for foreigners

Travelers of Cancun & Tulum Airports VisiTax is mandatory

We know that traveling to another country can seem complicated and you might have a couple or a lot of questions, so we have tried to sum the all in one place to help you answer them. Please chek out the Cancun airport transportation questions, and if you have any doubts, just contact us.

We know that traveling to another country can seem complicated and you might have a couple or a lot of questions, so we have tried to sum the all in one place to help you answer them. Please chek out the Cancun airport transportation questions, and if you have any doubts, just contact us

Cancun Airport FAQ's

The Cancun International Airport was founded in april of 1974 • The IATA Code is CUN • It has an elevation of 22 meters above sea level • It has two runways: runway 12L/30R, which measures 2,800 metres (9,200 ft) in length and runway 12R/30L, which measures 3,500 metres (11,500 ft) with the capacity to accommodate large aircraft such as Boeing 747 and Airbus A380.

ASUR Is the company who administrate the Cancun International Airport. The official website of Cancun Airport is www.asur.com.mx

The Cancun International Airport has 4 terminals, T1 Terminal dedicated for cargo and private flights. T2, T3 and T4 Terminal are for passengers.

Cancun Airport transportation between terminals is FREE using the airport official shuttle bus. Find the bus stop out of each terminal where you can check the schedules. In T2 Terminal is near to Gate 8 at the street getting out of the shuttle hub.

Yes, there is a local environmental tax that is collected by accommodations. Also, if you do not have a Mexican passport, there are two taxes you must pay, the VisiTax and the DNR if your stay is longer than 6 days. For more information, check our MEXICAN TAXES article and VisiTAX link, you can find in the footer of this website.

Yes, you can arrange to rent a car arriving to Cancun Airport. At your landing near to luggage bands in T2 and T3 are many sellers offering cars for rent from many companies.

There are many options to get from the airport to your destination in Cancun, Isla Mujeres and anywhere in the Riviera Maya. As you leave the terminals you will see vendors from various transport companies, taxis and passenger buses. Booking with Traveliere is the safest option to travel comfortably to your destination when you land at Cancun Airport.

Before accepting a transfer at Cancun Airport, it is important to check the fare, agree on the payment method, and if you pay by card, check carefully and at all times before confirming the charge. If you decide to travel by bus, the ticket price may seem cheap, but consider that the Cancun bus terminal is 30 minutes from the airport and 25-40 minutes from the Hotel Zone, so adding the taxi you will have to take from there, the amount you can save is minimal compared to the fatigue, wear and tear and risk of taking this route.

Know all about Cancun Airport reading our full detailed page by CLICKING HERE

Tulum Airport FAQ's

The Tulum International Airport was founded in december of 2023 • The IATA Code is TQO • It was builded and is operated by Mexican military • The airport features a 3,700 metres (12,100 ft) runway capable of accommodating wide-body aircraft and handling 5.5 million passengers annually.

Mexican military operates the Tulum International Airport. The official website of Cancun Airport is www.aitulum.com

The Tulum International Airport has 1 terminals for passengers. In the near future could receive cargo flights.

Tulum Airport was builde as one piece building so you can move through the terminal walking. There are no electric bands to advance nor vehicles to transfer inside.

Yes, there is a local environmental tax that is collected by accommodations. Also, if you do not have a Mexican passport, there are two taxes you must pay, the VisiTax and the DNR if your stay is longer than 6 days. For more information, check our MEXICAN TAXES article and VisiTAX link, you can find it in the footer of this website.

Yes, you can arrange to rent a car arriving to Tulum Airport. At your landing near to luggage bands are some sellers offering cars for rent from a few companies.

There are many options to get from the airport to your destination in Tulum, Playa del Carmen, Cancun and anywhere in the Riviera Maya. As you leave the terminal you will see vendors from various transport companies, taxis and passenger buses. Booking with Traveliere is the safest option to travel comfortably to your destination when you land at Tulum Airport.

Before accepting a transfer at Tulum Airport, it is important to check the fare, agree on the payment method, and if you pay by card, check carefully and at all times before confirming the charge. If you decide to travel by bus, the ticket price may seem cheap, but consider that the Tulum bus terminal is 30-40 minutes from the airport and 15-20 minutes from the Hotel Zone, so adding the taxi you will have to take from there, the amount you can save is minimal compared to the fatigue, wear and tear and risk of taking this route.

Know all about Tulum Airport reading our full detailed page by CLICKING HERE

Booking transportation FAQ's

Our platform is easy using the form at the top of this page just choose origin and destination then within 3 clicks you will have your transfer booked. Forget about long taxi queues at the airport, our driver will be waiting for you with a sign upon your arrival.

Look for Traveliere sign where your driver will be waiting for you at the shuttle hub of you landing terminal with a Traveliere® sign. To improve our service is important to have your exactly flight and contact información in the booking.

We monitor flights with the information received at your booking to coordinate our operations and have a driver available at the time of your arrival at the airport.

Yes, transfer cancellations will be refundable as long as they are made 12 hours before the requested time for the service, receiving a refund of the amount paid less a 10% to cover platform payments. After that time, there will be no refunds.

Whether your trip is for vacation, business, work, events, weddings and more, our transfer services range from picking you up at the airport upon arrival and returning you, until taking you from your hotel and/or any destination in the Riviera Maya.

When we travel, we all want to feel safe and secure from the moment we land until our journey return, whether for vacation, work or returning home. That's why choosing a good company for your transfers is key. Imagine booking with a service that cares about making every trip pleasant, punctual and comfortable. Don't leave anything to chance or wait until the last minute to make your reservation. At the airport, there are unreliable companies, and that's something we've all seen on the news. Go for the safe option and enjoy your trip without worries. Traveliere it's the best choice!

We are a company that brings together drivers and companies that have their own legally established fleets with all their government permits in order and have passed an internal validation, certification and constant evaluation process to maintain our main objective, to offer you a very comfortable trip to your destination, whether from the airport to any executive or tourist transfer in Cancun, Tulum and the Riviera Maya.

In order to provide a comfortable service, we consider that an infant, no matter how small, will be considered a passenger since, according to official traffic regulations, there must be a space to place the travel chair (not included in your reservation). Therefore, when booking, please consider this measure to avoid delays and setbacks. In the event that you are unable to make the trip due to non-compliance with this policy, the fare paid for the trip will not be refundable or transferable.

Know all about Cancun and Tulum Airport Transportation reading our full detailed page by CLICKING HERE

Traveler Taxes FAQ's

This tax is mandatory for all travelers, including infants, with a foreign passport who enter and/or depart from one of the airports and ports located in Quintana Roo. Travelers with mexican passport are not required by law to pay this tax regardless of where their flight comes from.

Official site to pay is VisiTax any other is fake and cost you more or worst. Also could be pay in cash directly at the official modules established at the Cancun Airport and the Tulum Airport. If you decide to do it by way, consider arriving well in advance since there may be long lines when you have to fill out a form for each person and then make the payment there, which could be a risk of fatigue, delay, cancellations of contracted services and even loss of flights.

Some users report that the official site VisiTax sometime fails to deliver their QR recipie. For this try again at another time and check before paying again, as sometimes the system freezes but still makes the payment and generates the receipt. If you let us do the procedure, our system will be in charge to find a solution for this.

Visitax is a right that is collected by the State of Quintana Roo labeled as "use and explotación of public domain assets", an income which in terms of article 25 of the Expenditure Budget for fiscal year 2024, must be allocated to the concepts mentioned in article 14 of the Law of Financial Discipline of the States and Municipalities. Effective on December 2022, the Law of Rights of the State of Quintana Roo, article 51-octies has been amended to make VISITAX mandatory for all international visitors without Mexican passport. The only exemption applies to individuals entering the state from the southern border.

You must present your QR code when asked. The officer will scan the smaller QR code, accessing a government-only dashboard to display your VisiTax records. If you do not have a QR code, you will need to purchase one. After doing so, the officer will scan the smaller QR code to check your past payments. (If a consumer scans the small barcode you will receive an 'access denied' message, this is normal)

Yes, this is a local tax charged for each room and each night you stay in a hotel, inn, hostel, guest house, and even motel. It is administered by each city in the state of Quintana Roo and varies in price depending on where you stay. The hotel or lodging center will collect the fee at check-in.

DNR is a fee that must be paid by visitors who do not have a Mexican passport when entering Mexico by land, sea or air and whose stay in the country is longer than 6 days (Stays of 1 to 6 days are not subject to the payment of this tax). This tax must be paid for each person who enters the country, including minors from 2 years of age. If you are traveling by air, the most common thing is that the tax is charged at the time of purchasing the plane ticket.

We do not offer any assistance or service regarding customs, taxes or government issues. The information contained on this site is for general support and knowledge as it is found on various official sites. Please, if you have any questions or concerns regarding these issues, contact your consulate or the Mexican consulate directly or contact the official customs site at the following link: https://anam.gob.mx/recepcion-de-quejas-y-denuncias/

Know all about Mexican Taxes for all travelers arriving through Cancun Airport and Tulum Airport reading our full detailed page by CLICKING HERE

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